Opening Your Account
To start new service, please fill out and send this form or call our customer service representatives at 218-477-8000 (Option 4) or visit the utility office located on the second floor of City Hall (located in the Moorhead Center Mall at 500 Center Avenue) between 8:00 A.M. and 4:30 P.M., Monday-Friday.
To activate your account, we'll need your name, social security number, the address you're moving into, phone, and the move-in/start date at least one business day prior to your move. Your first bill will include a set-up fee of $15.00 to cover the cost of starting service at the new address. This charge applies to both new customers and customers who change addresses within our service area.
Deposits
In most cases, Moorhead Public Service does not require a deposit to open an account. Deposits will be required from customers who are a proven credit risk.
Closing Your Account
To close your account, please fill out and send this form or call our customer service representatives at 218-477-8000 (Option 4) or visit the utility office located on the second floor of City Hall (located in the Moorhead Center Mall at 500 Center Avenue) between 8:00 A.M. and 4:30 P.M., Monday-Friday at least one business day before you move. We'll need your current address, the date your lease ends (if renting) or the sale date (if selling), and a forwarding address for mailing your final bill. Any deposit to be refunded will be credited toward your final bill.