1) How can I report an outage?
Call Moorhead Public Service at (218) 477-8000 (Option 4) or click here.
2) How can I find information about an outage? How can I receive notifications of an outage?
When possible, Moorhead Public Service will post outages using social media, specifically, at www.facebook.com/mpsutility. You can report an outage by Report Outage
3) How do I pay my bill?
Paying Your Bill
4) How do I view or pay my bill on-line?
Click here.
5) How can I get my payment automatically deducted from my checking or savings account?
Automatic Payment
6) How do I report a streetlight that is not working?
Call Moorhead Public Service at (218) 477-8000 (Option 4)
During normal business hours: 8:00 A.M - 4:30 P.M Monday - Friday
Or Report Outage
7) How to I request a streetlight?
Click here.
8) How do I apply for a rebate for my new Energy Star appliance?
Click here to be routed to our Bright Energy Solutions Web site.
9) What are the rates charged by Moorhead Public Service and the City of Moorhead?
Click here for rates
Click here for a FAQ on City of Moorhead billing questions
10) What is the Moorhead Public Service Commission? When do they meet? What do they discuss?
Click here.
11) How do I report a watermain break? What is the process for repairing a watermain break?
Click here for FAQs regarding watermain in Moorhead.
12) Where do I find information on lead in drinking water and what does Moorhead Public Service do to minimize the amount of lead in Moorhead's drinking water?
Click here
13) How do I make a data request or find information on requesting data?
The Government Data Practices Act (Minnesota Statutes, Chapter 13) presumes that all government data are public unless a state or federal law says the data are not public. Government data is a term that means all recorded information a government entity has, including paper, e-mail, DVDs, photographs, etc.
The Government Data Practices Act requires Moorhead Public Service to keep all government data in a way that makes it easy for you, as a member of the public, to access. You have the right to look at public data that is kept free of charge. You also have the right to get copies, however, Moorhead Public Service can charge a fee for data. If charges apply, you have the right to look at the data for free before deciding to request a copy.
Data Request Form
Data Practices Policy - Data Subjects
Data Practices Policy - Members of the Public
Records available on Moorhead Public Service's website:
Moorhead Public Service Commission Meeting Minutes, Packets, and Videos
Annual Audit Reports
Drinking Water Reports (aka Consumer Confidence Report - CCR)