• (218)477-8000
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Moorhead Public Service is located at 2901 South Frontage Road, Suite 2, Moorhead, MN 56560. Our office hours are 8:00 A.M. to 4:30 P.M., Monday thru Friday.

If you have questions about your account, a high bill, or are preparing to move soon, please contact us. Our phone number is 218-477-8000 (Option 4) and our e-mail address is This email address is being protected from spambots. You need JavaScript enabled to view it..

Account Services from Moorhead Public Service:

 

Financial Assistance Agencies

Account Services

Need Assistance Paying your Utility Bill?

 

Here are some financial assistance agencies that may be able to assist you:

 

West Central Minnesota Community Action:                                            800.492.4805

 

Clay County Social Services:                                                                        218.299.5200

 

Lakes and Prairies Community Action Partnership:                                 218.512.1550

The Minnesota Cold Weather Rule

Account Services

Click here for the Notice of Residential Customer Rights and Possible Assistance.

 

Additional Resources

 

  • State of Minnesota - (2025) Cold Weather Rule Statute 
  • State of Minnesota - (2024) Cold Weather Rule Statute
  • State of Minnesota - Low Income Energy Assistance Program

Equalized Billing

Account Services

With the Moorhead Public Service Equalized Billing, there is no need to worry about what amount you pay every month for utility services. You'll know in advance and can budget for the year because you'll pay the same amount each month. The Equalized Billing Plan levels out your utility bills over a 12-month period.

How does it work?

We average your past utility bills, while taking into account rate changes and higher energy and water use during certain seasons. That gives us your monthly Equalized Billing amount. You'll still receive an MPS bill each month so you can tell how much electricity and water you're using, but you pay only the Equalized Billing amount.

Occasionally, we may adjust your Equalized Billing plan to reflect changes in your electric and water use halfway through your Equalized Billing year. Additionally, we will reconcile your account annually, which will result in either a balance or credit due. Credit amounts are automatically rolled forward into your Equalized Billing plan for the following year.

How long does it last?

When you sign up for Equalized Billing, it continues each year until you tell us that you no longer want to participate. If you sign up and later decide that Equalized Billing is not for you, just call MPS and we'll take you off the program. Keep in mind that if you stop participating in the program, it will be another 12 months until you can reapply for it.

Sign up now!

Call 218-477-8000 (Option 4) to request an application, or e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it..

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