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COVID-19 Response

PRESS RELEASE: Moorhead Public Service Response to COVID-19


Moorhead Public Service Commission (MPS) provides two essential needs (Water and Electricity) to the Residents and Ratepayers of Moorhead. The safety and health of MPS Employees and the continued service of water and electricity are the most critical priorities whether we are under normal operations or dealing with the current World Pandemic COVID-19, and a potential flood. Without MPS employees, it is complicated to provide these two very essential services. Our goal is to make sure employees stay safe and healthy to keep the lights on and the water clean and flowing to our customers at all times.

 

As the Interim General Manager of MPS, I will be recommending to the Moorhead Public Service Commission on March 17, 2020, that during this time of COVID-19, MPS temporarily change our current policy to stop any future disconnection until further notice. I will also recommend that MPS temporarily reconnect all customers that are currently under involuntary disconnection procedures. MPS will continue to meter and bill customers for these services. MPS also suggests that customers utilize the MPS online payment center, which is www.mympsbill.com , or using one of the other five payment options on the right-hand side of www.mpsutility.com under the Payment Options section. MPS suggests not using the in-person options for the health of our employees. If, for some reason, you are having difficulty paying your utility bill, please contact MPS, and MPS will arrange a reasonable payment plan that works for you.

 

As the COVID-19 situation continues to evolve, MPS will monitor the situation and do what is necessary to meet the electricity and water needs of those that MPS serves.

 

Please contact the following individual for more information:

 

Travis L. Schmidt, P.E.

Interim General Manager &
Electrical Engineering Manager
Moorhead Public Service
Phone: 218.477.8000
E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Moorhead Public Service, 500 Center Avenue, P.O. Box 779, Moorhead, MN 56561-0779

218.477.8000, Option 4

 

Providing safe and reliable electricity and water to the community of Moorhead since 1895. For information about Moorhead Public Service, visit our Web site at www.mpsutility.com.

Receive updates from Moorhead Public Service at www.twitter.com/mpsutility or www.facebook.com/mpsutility

 

 

Thank you.

 

 

Energy Rebates!


arrow-newsite Click here for residential rebate forms.


arrow-newsite Click here for business/commercial rebate forms.

 

Proposed 2021 Budget and Rates

Moorhead Public Service (MPS) is locally governed by a five-member board of MPS customers known as the Moorhead Public Service Commission (Commission). Each fall, the Commission has the responsibility of establishing the utility’s rates and budget for the upcoming fiscal year. Preliminary estimates indicate that rate increases for MPS customers in 2021 may be between 0 and 3 percent for electric rates and between 5 and 8 percent for water rates.

 

The Moorhead Public Service Commission will hold a public hearing to consider changes in electric and water rates in Moorhead. The public hearing will be held on Tuesday, October 20, 2020, at 5:30 PM, in the Council Chambers, Moorhead City Hall, First Floor, 500 Center Avenue, Moorhead, Minnesota. If  restrictions for public meetings are still in effect due to the COVID-19 emergency, instructions on how to participate in the rate hearing will be provided at a later date. **(see below)**

 

For thirty (30) days subsequent to the closing of the rate hearing and prior to the adoption of a rate change, written testimony shall be received and considered by the Commission. To be considered by the Commission, written comments should be postmarked no later than Friday, November 20, 2020, and mailed to: Moorhead Public Service Commission, P.O. Box 779, Moorhead, MN 56561-0779.

 

A formal decision regarding MPS’ 2021 rates will be determined at the Commission’s meeting on or about December 15, 2020.

 

Click on the following for information regarding Moorhead Public Service’s (MPS’) proposed 2021 budget and rates:

 

 

 

**Moorhead Public Service’s Electric and Water Rate Hearings will be held on Tuesday,
October 20, 2020, at 5:30 p.m; however, the hearings will not be open to in-person attendance due to the COVID-19 emergency. Listed below are alternate ways to submit your comments prior to the rate hearings:

  • E-mail your comments to This e-mail address is being protected from spambots. You need JavaScript enabled to view it prior to 3:00 p.m. on Tuesday, October 20, 2020. We will acknowledge receipt of customer comments via an e-mail and submit e-mails to the Moorhead Public Service Commission for review and consideration.
  • Call the comment line at 218-299-5001 to offer questions/comments and/or request to be bridged onto the audio conference. Customers will be given 3 minutes to speak.**
  • Mail written comments to: Moorhead Public Service Commission, P.O. Box 779, Moorhead, MN  56561-0779 prior to 3:00 p.m., on Tuesday, October 20, 2020. Letters will be submitted to the Moorhead Public Service Commission for review and consideration.
 

 


 

 

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2020-Rate

 

 
News Releases
 

Current Job Openings

Water Laborer/Equipment Operator
Posted: November 16, 2020
Closing: November 30, 2020

Payment Options

Looking to pay your MPS bill? We have several options:

Reoccuring Payment

Automatic

Payment (ACH) Free!!
Payment automatically withdrawn

on the bill due date from your

checking or savings account


at the MPS Office on Second Floor

(no additional fees)


Pay your Bill Online

On-line 24/7

Go to www.mympsbill.com and

Pay with a credit or debit card

(additional fees apply)

 

Pay in Person

In Person

Second Floor

Monday through Friday

8:00 AM – 4:30 PM

 

Pay-By-Phone 24/7

Have your customer-account

number and payment information ready.

 

218-477-8017 or

218.477.8000 option 2

(additional fees apply)

 

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Mail

Mail your payment and bill stub to:

Moorhead Public Service

PO Box 779

Moorhead, MN 56561-0779

 

Drop Box

Near automatic doors on Mall floor

(silver box on brick wall)

***Available during Mall hours***

© 2020 Moorhead Public Service | 500 Center Avenue, P.O. Box 779 | Moorhead, MN 56561-0779
mps@mpsutility.com | phone: 218.477.8000 | fax: 218.477.8020 | Administrative Login